Most of the products have 12 months guarantee period in which com replaces or refunds any product damage or disfunction caused by the producer of the product.
If we are not able to deliver for any reason, we will give you a full refund.
If you received an incorrect product, or if the key code has not been activated, a refund/replace is possible.
If the Key code cannot be activated for some unknown reasons, contact us within 48 hours from the time of purchase, and a refund/replacement is possible.
If you experience any difficulties with the product you have purchased contact us first with your problem description accompined with screenshots or photos made by a digital camera to give us a clear idea to assess the situation. We have technicians on staff that will assist you in getting your software installed and activated. Your order will be eligible for a refund in the rare circumstances our support staff cannot solve the problem.